S.H. ARTWORKS TERMS
SHIPPING
Delivery times vary depending on your location and chosen shipping method. You’ll get a tracking email from us when your order ships. Our current shipping time is 1-3 weeks after placing your order.
For time-limited releases, please allow 4-6 weeks for delivery as the edition size will be determined after the sell through.
All domestic orders are shipped UPS Ground with signature required. International orders (to select countries) are shipped UPS. Shipping fees are calculated as flat-rate per country and may include additional fees calculated on a per item basis and determined by order weight. Fees may include an additional handling charge.
RETURN POLICY
All sales are final. We do not issue refunds, accept cancellations, or allow exchanges to be made.
DAMAGES
We are not responsible for any lost, stolen or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier.
All items must be inspected within 10 days of receiving and customer service must be notified within 10 days of delivery. Images and descriptions of defects/damages must be provided for review.
INTERNATIONAL DUTY AND TAX
International customers may receive additional charges at the time of checkout. International Duty and Taxes are calculated according to country and included in the order total at the time of checkout. The buyer is responsible to pay for all import Duty and Taxes prior to shipping. We will transfer the fees we collect to UPS to process your international shipment. If you are shipping internationally, we will not falsely report an item’s value to help customers avoid fees.